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CUSTOMER CLARIFICATION TEXT ON THE PROCESSING OF PERSONAL DATA
Data Officer: İstanbul Turizm ve Otelcilik Aş.
Osmanlı Sokak No: 9 Taksim-Beyoğlu-İstanbul
Our company ISTANBUL TOURISM AND HOTEL MANAGEMENT CORPORATION, the operator of The Marmara Hotel , The Marmara Esma Sultan Mansion, with its commercial center at Ottoman Sokak No:9 Beyoğlu - Istanbul address in Büyük Mükellefler Taxpayer Office with no. 4810040881 with mersis no. 0481004088100015 attaches utmost importance to ensuring the security of your personal information.
As İstanbul Turizm ve Otelcilik Aş. (“The Marmara Collection”) , we have prepared this disclosure text to inform you, our valued customers, regarding the processing, storage and transfer of your personal data within the framework of the Law No. 6698 on Protection of Personal Data (“KVKK”), EU General Data Protection Regulation (GDPR) and related legislation and legal regulations.
What personal data is being processed and what are the purposes for which your personal data is being processed?
Within the scope of our activities, we collect your data below from our customers and process them for the purposes specified.
2. Data Categorization :
Name, surname, TR ID number, date of birth, birthplace, marital status, Passport information, Nationality information, license plate information, Province, county, Volume, Serial No
Phone number, e-mail address, address, Kep address, etc.
Such as tax identification number, credit card information, Bank IBAN number, bank account number, billing information
Physical Space Safety Information
As recorded images with camera recordings
Family members and close knowledge
Family members and close knowledge
Audio and visual recordings
Such as photo(s) taken at events and posted on the website
Legal Process Information
Such as information found in judicial correspondence with authorized public bodies
Customer transaction information
Such as Order Information, request information, Complaint Information
Such as the data obtained by survey work
Health-related data such as food allergy ,Height ,Weight ,Body Mass Index
3. The Purposes For Which Personal Data Is Processed
Purpose Of Data Processing
Legal Reason For Data Processing
Physical Location Security Information
Clearly stipulated in the law on the protection of personal data article 5 clause f paragraph 2a
Credentials, Contact Information
The law on the protection of personal data article 5 clause f paragraph 2 c; Establishment and Conclusion of the Contract
Credentials, Contact Information, Financial Information
Customer transaction information
The law on the protection of personal data article 5 clause f paragraph 2ç ; Obligation to Fulfill Legal Liability
Family members and close knowledge, gender
The law on the protection of personal data article 5 clause f paragraph 2f; Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the person concerned.
The law on the protection of personal data article 5 clause f paragraph 2f ; the necessity of processing data for the legitimate interests of the data principal
The law on the protection of personal data article 5 clause 1 With your explicit consent,
Identity Data, Communication Data
* Execution Of Advertising / Campaign / Promotion Processes
Identity Data, Communication Data, Marketing
4. To whom and for what purpose personal data may be transferred
Legal Reason For The Transfer
Authorized public institutions and organizations
Business partner (banks, financial advisors)
Business partner (financial advisor)
Partner (Broker Insurance Company)
Supplier (e-mail service supplier)
The law on the protection of personal data article 5 clause f paragraph 1f ;
Supplier (Car Rental Company , tour company, Transport Company )
Supplier (Information Systems supplier company)
Supplier (measurement and Evaluation Specialist)
The law on the protection of personal data article 5 clause 1 Explicit Consent
5. Methods Of Collecting Your Personal Data
Your personal data as set out above ; printed/electronic forms, contracts/agreements, E-Mail, reports, contacts, events, Wi-Fi ,security cameras, car license plate, partners, and face to face interviews depending on the method by means of physical or electronic form will be collected and processed within the purposes specified above, and is transmitted.
6. What are the rights of contacts to their personal data and how they can exercise those rights
By applying to us as the person concerned in accordance with the law on the protection of personal data article 11;
By using the Application Form if you wish, your applications and requests regarding your personal data can be:
● By sending a petition with an original signature and a photocopy of identity to the address of Osmanlı Sokak No: 9 Taksim-Beyoğlu-Istanbul,
● By applying to our company's commercial center address, Osmanlı Sokak No: 9 Taksim-Beyoğlu-Istanbul, with a valid ID card.,
● By sending it to our registered e-mail address electronic signature and electronic signature firstname.lastname@example.org ,
In accordance with the communiqué on the procedures and principles of application to the data officer, the person concerned, name, last name in the application, if the application is written signature, T.R. ID number (in case of foreign applicant, passport number), notification mainly residential or business address on the basis of the notification e-mail address, telephone number, and fax number on the topic of demand information should be available.
The person concerned must clearly and explicitly state their claims in the application, which includes explanations of their rights to exercise the above-mentioned rights. Information and documents related to the application should be added to the application.
Although the subject of the request must be related to the person of the applicant, if acting on behalf of someone else, the applicant must have special authority in this regard and certification of this authority (special power of attorney) is required. In addition, the application must contain identity and address information and the application must include authenticating documents.
Claims made by unauthorized third parties on behalf of someone else will not be considered.
7.How Soon Will Your Requests For The Processing Of Your Personal Data Be Answered?
Your claims regarding your personal data will be evaluated and answered within 30 days at the latest from the date it reaches us. In case of negative evaluation of your application, reasoned rejection reasons are sent by e-mail or mail to the address you specified in the application.
The hotel grounds are gorgeous, with spectacular views from the pool and the terrace restaurant. Our room had an enormous balcony with breathtaking views.
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