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The Marmara Esma Sultan

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The Marmara Park Avenue

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quick faq

Guaranteed check-in time is 3 PM. Should you arrive earlier, please contact a guest service person and we can look for early check-in options or we will happily store your luggage.

Check out is at 12 AM. If you would like to arrange a late check out, we will gladly arrange at a charge based on availability.

Yes, we are absolutely family-friendly! We have many room types for the whole family to enjoy.

Yes, we love pets! The accommodation is free for pets (dogs or cats-max.15 kg)

We can accommodate early check-in or late check-out for a fee and based on availability. Please contact our guest services with your request/s.

Yes. You can send packages (max. 2) a few days prior to your arrival. These packages will be given upon arrival or delivered to your room.

Cancellations must be received 24 hrs prior to arrival, to avoid penalty of 1 nights room and tax for refundable reservations. Cancellation is not possible for non- refundable reservations.

The minimum age requirement for check-in is 18. All our guests need a valid photo ID with proof of age and a valid credit card.

Yes, our 24hr concierge may arrange a private car, at charge, on your behalf. Please, contact them to arrange transportation.

We have few smoking rooms.

Our guest service team is committed to making your experience one of a kind. Please email and with any requests you may have.

Yes, we have irons and ironing boards in all rooms.

Yes, all rooms have electric tea kettles with complimentary tea as well as

Yes, all our towels are 100% cotton.

We have dry cleaning and laundry services.

We have rooms with bathtubs. Please note all requests are subject to request and cannot be guaranteed.

We have sofa bed in our Deluxe rooms.

We do have cribs available upon request.

We have connecting rooms.

The Lobby Lounge opens at 8 am.

The Lobby Lounge closes at 2 am.

Yes, we do have our own specialty cocktails.

Yes, Please contact for any inquiries on renting the space.

Fitness Center and Turkish Bath is open from 7 AM – 10 PM every day. Outdoor pool is open from 7 AM – 8 PM summer season.

Yes, our gym is open from 7 AM – 10 PM every day.

Length 19 m ~ Width 10 m and 80-140 cm deep.

There is a lifeguard on duty at all times.

The Wellness Center is exclusive for hotel guests only and members only. For more information regarding membership, you may contact guest services.

By appointment only.

We offer a variety of treatments. Please contact discuss options and pricing.

Yes, we do offer couples massages.

Yes, the Hammam is unisex.

Yes, the Wellness Center has locker rooms.

We have electronic locks for your use.